Returns & Exchanges

Returns policy

  • Products can be returned within 14 days of delivery for an exchange or store credit
  • Products not received within 14 days will not be refunded.
  • All returns are required to be sent tracked. If items are not sent tracked, no refund will be given.
  • No products are eligible for refund unless deemed incorrect or faulty
  • We do not accept returns on accessories e.g. jewelry, sunglasses
  • Items must be received in original condition - unworn, unwashed and in brand new condition
  • All Swimwear returns must be unworn and have their hygiene seal intact
  • We process all returns within one week of receiving your items and will send you an email with the details of your processed return
  • Please email if you believe your product is damaged or faulty
  • Buyer will need to pay for the return postage
  • If the buyer has been provided with a prepaid returns label, the cost of postage will be deducted from the return.
  • Buyer must obtain proof of postage. 
  • If a parcel is not collected from a pick up point and is returned by the courier, a postage fee will be deducted from a refund.
  • Orders cannot be cancelled once they have been processed, they will need to be returned under the 14 returns day policy

Processing time
We process all returns within 7 working days of receiving your item/s. We will send you an email with the details of your processed return and store credit information if applicable.

How to return your item
Please email and will we get back to you ASAP with instructions on how to return your item.